This Privacy Policy describes how FullSeam Inc. (“Company,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website, applications, and services (collectively, the “Services”).

1. Information We Collect

a. Information You Provide

We may collect information you provide directly to us, including:

• Name, email address, and company name

• Account credentials

• Billing and payment information

• Communications with us, including support requests

• Information you authorize us to access from third-party services you connect to the Services, such as accounting, billing, or financial platforms (for example, QuickBooks Online)

b. Information Collected Automatically

When you use the Services, we may automatically collect:

• IP address, browser type, device identifiers

• Usage data such as pages viewed, features used, and timestamps

• Cookies and similar tracking technologies

c. Information from Third-Party Integrations

If you connect third-party services (such as QuickBooks Online or other accounting, billing, or financial systems), we may collect and process data made available through those services, which may include financial records, invoices, transactions, customers, vendors, chart of accounts, and related metadata. We access and use this data solely as authorized by you and only as necessary to provide the Services.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and improve the Services

• Authenticate users and secure accounts

• Process payments and manage billing

• Sync, analyze, and automate workflows involving financial, billing, or accounting data at your direction

• Communicate with you about the Services

• Monitor and analyze usage and performance

• Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information:

• With third-party service providers that perform services on our behalf (such as hosting, cloud infrastructure, analytics, email delivery, and payment processing), subject to confidentiality and security obligations

• With third-party platforms you choose to integrate with, as necessary to provide the Services

• To comply with applicable laws, regulations, or legal process

• To protect the rights, property, or safety of FullSeam Inc., our users, or others

• In connection with a merger, acquisition, financing, or sale of all or a portion of our business

4. Data Retention

We retain personal information and third-party integration data for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

If you disconnect a third-party integration (such as QuickBooks Online) or terminate your account, we will stop accessing that data and will delete or de-identify stored data within a reasonable period, except where retention is required by law or for legitimate business purposes.

5. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information and third-party integration data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal information

• Request deletion of data obtained from third-party integrations

• Object to or restrict certain processing

• Request a copy of your personal information

You may exercise these rights by contacting us at support@fullseam.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate, maintain, and improve the Services. You can control cookies through your browser settings, though disabling cookies may affect functionality.

8. Children’s Privacy

The Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. International Users

If you access the Services from outside the United States, you acknowledge that your information may be transferred to, stored in, and processed in the United States or other jurisdictions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FullSeam Inc.
support@fullseam.com